Privacy Policy

Effective Date: August 27, 2026

Nexsis BioHealth ("Nexsis BioHealth," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an inquiry, request or book an appointment, communicate with us, or otherwise use our services.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

  • Name
  • Email address
  • Mobile and other telephone numbers
  • Mailing or billing address
  • Appointment and booking information
  • Service interests and preferences
  • Information submitted through forms or communications with us
  • SMS and other communication preferences and consent records
  • Technical information such as IP address, browser type, device type, pages visited, and similar website usage information
  • Other information you voluntarily provide to us

We may also collect information automatically through cookies and similar technologies when you interact with our website.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries
  • Schedule, confirm, manage, or modify appointments
  • Send appointment confirmations and reminders
  • Provide service-related notifications and customer support
  • Communicate with you regarding services you have requested
  • Send promotional or marketing communications when you have separately consented to receive them
  • Process transactions and provide requested services
  • Maintain and improve our website and services
  • Analyze website usage and performance
  • Maintain records of communication preferences and consent
  • Comply with applicable legal and regulatory requirements
  • Protect our business, patients, clients, and website from fraud, misuse, or security threats

3. SMS and Text Messaging

When you provide your mobile phone number and consent to receive text messages from Nexsis BioHealth, we may send SMS communications in accordance with the consent you provide.

Informational and Service Messages

These messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling or rescheduling information
  • Service-related updates
  • Follow-up communications
  • Responses to your inquiries

Promotional and Marketing Messages

If you separately opt in to receive promotional communications, we may also send messages regarding:

  • Special offers
  • Promotions
  • New services
  • Events
  • Wellness programs
  • Other marketing updates from Nexsis BioHealth

Consent to receive promotional text messages is not a condition of purchasing goods or services or receiving care.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

Opting out of promotional SMS messages does not prevent us from communicating with you through other channels where permitted or from sending communications that are otherwise necessary to provide services you specifically request, subject to applicable law and your communication preferences.

4. Mobile Information and SMS Consent Data

We take the privacy of mobile information and messaging consent seriously.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that support the operation and delivery of our messaging services and are acting on our behalf.

We do not sell mobile phone numbers, SMS consent records, or text messaging opt-in information.

Service providers that assist us with communications may process information solely as necessary to provide those services on our behalf and subject to applicable contractual and confidentiality obligations.

5. How We Share Information

We do not sell your personal information.

We may disclose personal information when reasonably necessary to:

  • Service providers that help us operate our website, booking systems, communications, payments, or administrative functions
  • Professional advisers, such as attorneys, accountants, or consultants
  • Government agencies, regulators, courts, law enforcement, or other parties when required by law
  • Protect the rights, safety, security, or property of Nexsis BioHealth, our clients, or others
  • A successor entity in connection with a merger, acquisition, restructuring, financing, or sale of business assets

Service providers may only use information as necessary to perform services on our behalf, subject to applicable contractual and legal restrictions.

For clarity, mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

6. Protected Health Information

If you receive medical or healthcare services from Nexsis BioHealth, certain information you provide may constitute Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act ("HIPAA") or other applicable healthcare privacy laws.

Where applicable, the collection, use, and disclosure of PHI is governed by our Notice of Privacy Practices and applicable law.

This Website Privacy Policy addresses information collected through our website and related communications generally and does not replace our HIPAA Notice of Privacy Practices.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, web beacons, analytics technologies, and similar tools to:

  • Operate the website
  • Remember preferences
  • Understand website usage
  • Measure performance
  • Improve functionality and user experience

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

9. Your Communication Choices

You may choose to stop receiving certain communications from us.

For SMS messages:

Reply STOP to opt out.
Reply HELP for assistance.

For marketing emails, you may use the unsubscribe link included in the email.

You may also contact us directly regarding your communication preferences.

We will process opt-out requests in accordance with applicable law and applicable messaging requirements.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw certain consents
  • Opt out of certain marketing communications

To submit a request, contact us using the information provided below.

Certain information may need to be retained where required by law, for healthcare recordkeeping, security, fraud prevention, dispute resolution, or other legitimate purposes.

11. Children's Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children through the website without appropriate authorization where required.

If you believe a child has provided personal information to us improperly, please contact us.

12. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including booking, payment, communication, analytics, or other technology providers.

Those third parties may maintain their own privacy policies and practices.

We encourage you to review the privacy policies of third-party websites or services you access.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your communication preferences, please contact us:

Nexsis BioHealth
40 SW 13 St, #602
Miami, FL 33130

Phone: 844-741-1580
Email: Info@NexsisBioHealth.com

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